Returns
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
Email us to support@turdbybird to request a Returns Authentication Form.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
REPLACEMENTS
Same imprint, artwork, and/or design, size, and colour is not guaranteed. Subject to availability. A different item may be used for your replacement if we are unable to locate the artwork. You will be advised by email in such circumstances.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
For more information please read our terms and conditions.